Behavioral Health
Urgent Care
Behavioral Health Urgent Care (BHUC) helps when you need mental health or substance use support right away.
You can get same-day help in a calm, walk-in setting. Our team will listen, help you feel safe, and work with you to plan next steps.
We can help with:
- • Short-term support for urgent concerns
- • Ongoing care if you need continued help
In Crisis?
If you are in immediate danger or someone's life is at risk, please call 988 (Suicide & Crisis Lifeline), or 1-800-HELP-MA.
Hours of Operation
Monday - Friday: 8:00 AM - 8:00 PM
Two Saturdays a month: 9:00 AM -
2:00 PM
We can help with:
- • Short-term support for urgent concerns
- • Ongoing care if you need continued help
In Crisis?
If you are in immediate danger or someone's life is at risk, please call 988 (Suicide & Crisis Lifeline), or 1-800-HELP-MA.
Hours of Operation
Monday - Friday: 8:00 AM - 8:00 PM
Two Saturdays a month: 9:00 AM -
2:00 PM
Immediate Crisis Access
Available 24/7 • Free
Is Behavioral Health Urgent Care (BHUC) right for you?
We help determine the best place for your care.
thumb_up Come to Behavioral Health Urgent Care (BHUC) if...
- check Feeling anxious, overwhelmed, or panic
- check Depressed, hopeless, or isolated
- check Need help getting back on medication
- check Need mental health support today
thumb_down Go to Emergency Room / Call 911 or Crisis Team if...
- close Immediate danger to self or others
- close Medical emergency or physical trauma
- close Severe overdose or need for medical detox
For behavioral health crises, call the crisis team at 617-774-6036, 800-528-4890, or 988.
Behavioral Health Urgent Care (BHUC) helps you get mental health or substance use support quickly. You can walk in to a safe, caring space where our team will listen, check what you need, and help you feel more stable. This service is not the same as our 24/7 crisis programs.
We offer counseling and support that may be short-term or longer-term, based on your needs.
Important
BHUC provides urgent behavioral health care with same-day access. For life-threatening emergencies or immediate danger to self or others, use 24/7 crisis services: 988 or 1-800-HELP-MA.
thumb_up What BHUC Is
- check A walk-in alternative to the Emergency Room for mental health needs.
- check Same-day access to clinicians and peer support specialists.
- check A calm, safe environment focused on stabilization and planning.
thumb_down What it is not
- close It is not for inpatient hospitalization or long-term residential stays.
- close It is not a medical emergency room for physical injuries.
- close It is not for life-threatening crises—call 988 or 1-800-HELP-MA for 24/7 crisis support.
Our Services
Comprehensive same-day care for your mental health needs.
Same-Day Evaluation
Immediate assessment by a qualified mental health professional.
Counseling & Therapy
We offer counseling and therapy to help you feel more stable and supported. This support may be short-term or longer-term, based on your needs.
Medication Review
Consultation for urgent medication needs or bridging prescriptions.
Next Steps Planning
Referrals and connections to long-term care providers.
Who Can Use This Service?
Everyone is welcome. No appointment or referral needed.
What to Expect During Your Visit
Four simple steps to getting the support you need.
Greeted by Staff
You will be welcomed into a calm, supportive environment. We'll ask for some basic information to get you started.
Talk About Your Needs
You'll meet with a clinician to discuss what you're experiencing. This is a safe space to share freely.
Get Immediate Help
Whether it's counseling, medication support, or peer support, we address your immediate distress right away.
Plan for Later
Before you leave, we'll create a clear plan for your next steps, including connecting you with ongoing care providers.
Help is Available. You Don't Have to Do This Alone
Whether you need urgent mental health or substance use support, our Behavioral Health Urgent Care (BHUC) team is ready to help with prompt appointments and same-day access.